Data Management
What we do with the information we collect:
At 78Health, we use your information to provide a personalized and effective experience.
Purposes of Use and Categories of Information
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Product and Service Delivery
To deliver and personalize services, fulfill orders, troubleshoot, and ensure functionality.
Type of Information Used: Contact details, demographic data, uploaded content, device identifiers, geolocation, log data, usage data, sensor data, inferences. Sensitive: Account access data, health data, sensitive demographics, communications. -
Business Operations
Billing, accounting, fraud detection, internal process improvement, and legal compliance.
Type of Information Used: Same as above. -
Personalization
To tailor content and user experience.
Type of Information Used: Includes payment info and behavior data. Sensitive: Health data, sensitive demographics. -
Customer Support
To respond to user inquiries and provide assistance.
Type of Information Used: Same as above. -
Communications
To send notifications, updates, and administrative messages.
Type of Information Used: Same as above. -
Product Improvement & Research
To improve existing offerings, develop new features, and conduct research.
Type of Information Used: Same as above, but de-identified. -
Marketing
To inform users of new services, promotions, and events.
Type of Information Used: Contact details.
How and when we share your information:
We may share your data in the following contexts:
- Linked Services: When you choose to connect your Primary account with other platforms. Your data shared with those services is subject to their privacy policies.
- Service Providers: Vendors or agents who help deliver services (e.g., customer support, security, analytics).
- Corporate Transactions: In the event of a merger, acquisition, financing, or sale of assets.
- Legal Compliance: If required to comply with legal obligations or respond to lawful requests.
- Security and Safety: When necessary to protect users, prevent fraud, or respond to emergencies.
Data Retention
We retain your information only as long as needed to:
- Provide services
- Fulfill the purposes outlined in this policy
- Comply with legal and contractual obligations
- Resolve disputes and enforce agreements